Zip Xpress Tracking

2 thoughts on “Zip Xpress Tracking”

1. MOUNIKA KRISHNA July 10, 2024Reply

   >The meanest, the laziest, and no sense of hospitality or customer service. I will give them zero stars if I can…
   Last time I was there, a white lady was the only one with good service, guiding and helping customers…
   After she left, another lady came in. She was watching another worker mapping the floor, then she started an argument with a gentleman who does not speak or understand English, and she was forcing him to buy a package that was opened by a prior customer… Then another worker behind a desk that was helping a guest was encouraging her to disrespect this gentleman by saying this is not Walmart, you don’t do this here…
   Then again, the same black female, possibly a supervisor, forced this man repeatedly to buy and to pay for the products. It was a plastic wrap that was opened prior by possibly another customer… When I arrived at that location, I did observe the package was open and sitting on the ground, and then the gentleman walked right behind me talking on the phone in a foreign language. The white female supervisor was attempting to help him because he does not speak the language or understand it. He did pass the phone to her and then she spoke to someone on the phone…
   I will definitely give that lady a 10-star for helping this gentleman….
   That’s what makes us Americans – we are all foreign, we’ve been brought to this country either in fear or as slaves…
   But in the end, we are all here in America; Albanians, Africans, Hispanic, Chinese, Japanese, Germans, Arabs…
   Make no mistake, racism is here, discrimination is here, and I did witness that again inside the Zip Xpress office…
   And because I spoke and I told these people to leave the poor man alone, my package was sent back to my house as a punishment. This lady and the gentleman behind a desk used their little technique to refuse service and to punish my wife and I for sending Christmas gifts to our family around the world…
   I do not wish that these people will lose their job, but I will advise managers and supervisors to learn a little bit about hospitality and customer service..
   You need my service more than I do. It’s nothing but a package that needs to be sent somewhere else…
   Merry Christmas and happy holidays, your friendly neighbor..

2. Vivek P January 6, 2025Reply

   My experience with Zip Xpress was delightful. Very kind and super hard working guys. Company kept in touch with me throughout the whole process. This is my second time using them. Highly recommended.