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TGSRTC Logistics Customer Care:
Telephone Number: 040 69440000 / 040 23450033
Email: ts.cargocomplaints@gmail.com
Head Office Address: Telangana State Road Transport Corporation (TSRTC), Hyderabad, India.
About TSRTC Logistics – Telangana State Road Transport Corporation
TSRTC Logistics is a key part of Telangana State Road Transport Corporation (tgsrtc). It turns public transport into a logistics leader. Starting in June 2020, it uses special cargo buses for moving goods on 3,021 routes.
It has 177 cargo centers and 193 transport vehicles. By 2022, it made ₹86.10 crore from logistics. This growth came after cutting losses by 70% since 2021.
TSRTC Logistics connects cities and towns with 9,094 buses and 364 stations. It offers house shifting, a service no one else has. It works with 443 private agents and 193 cargo vehicles, moving over 106 lakh parcels a year. This brings in ₹170.13 crore. Plans include a mobile app for easier operations and more jobs. This will help Telangana grow even more.
TSRTC Logistics Business
TSRTC Logistics offers reliable transport for businesses and individuals. Their fleet has 150 cargo buses that can carry up to 10 tons of goods. They serve important sectors like healthcare, agriculture, and education.
For example, they deliver food to 35,699 Anganwadi centers and educational materials to over 400 institutions in Telangana.
- Parcel limits: 50 kg per shipment
- GST rates: 5% for perishables, 18% for general cargo
- Insurance coverage based on declared shipment value
TSRTC’s logistics arm was launched during the pandemic. It aims for affordability and accessibility. By using TSRTC’s existing infrastructure, they ensure smooth freight movement.
The division helps small businesses, public institutions, and emergency supply chains. TSRTC Logistics aims to connect rural and urban areas. It continues to grow its reach and services.
History and Evolution of TSRTC Logistics
TSRTC Logistics started in 1932 with 27 buses. It grew from the Nizam State Rail & Road Transport Department. Today, it’s a key part of Telangana’s transport system.
Origins and Foundation
In 1932, it was called NSRRTD under the Nizam State Railway. It became APSRTC in 1958. After Telangana split in 2014, TSRTC was formed on June 3, 2015.
It took over 10,500 buses and 41,958 workers. This was the start of tgsrtc’s logistics journey.
Key Milestones in Growth
- 1958: APSRTC was set up under the Road Transport Corporations Act.
- 2015: TSRTC split off, with 9,233 buses and 364 stations across 11 areas.
- 2020: It started cargo services, entering the logistics field.
- 2023: Introduced 10 E-Garuda electric buses and 40 FAME scheme vehicles.
Transformation into a Modern Logistics Provider
TSRTC Logistics uses its 90-year network for cargo and parcel services. By 2023, its logistics income hit ₹59 crore, up from before. It’s investing in electric vehicles and tech for tracking.
It aims to be a green tsrtc logistics leader. By 2024, it plans to have 1,300 electric vehicles. This change shows a move from just carrying passengers to offering more services.
Comprehensive Services Offered
TSRTC Logistics offers custom solutions for all shipping needs. They mix old ways with new tech. Whether it’s textbooks or medical items, they make sure they arrive safely and on time.
Parcel and Cargo Transportation
Send small items at any TSRTC counter or bus station. For big loads, they use special cargo vehicles. In Hyderabad, you can get home delivery, making it easy to get your packages.
Express Delivery Services
- tsrtc connects major cities like Hyderabad and Vijayawada with priority routes.
- Real-time updates via the Cargo Track portal let you monitor shipments in real time.
- Same-day delivery options for urgent items within urban areas are available at competitive rates.
Specialized Transportation Solutions
Since 2020, tgsrtc logistics has turned retired buses into cargo carriers. They serve government and institutional needs. This includes exam materials, medical supplies, and perishables. They offer secure packaging and insurance for high-value items.
Warehousing Capabilities
They have strategic warehouses in Secunderabad and Warangal. These places offer storage and sorting services. They help with complex logistics, from temporary storage to final delivery with tsrtc routes.
TSRTC’s cargo services kept essential supplies flowing during the pandemic, proving vital during health emergencies.
About TSRTC Logistics Network
TSRTC Logistics connects every corner of Telangana and beyond. It has 9,094 buses running daily on 36,593 routes. This network reaches urban areas and remote villages, making tsrtc logistics key for businesses and individuals.
| Zone | Regions Covered | Depots |
|---|---|---|
| Hyderabad Rural (HR) | Medchal, Ranga Reddy, Nalgonda | 32 depots |
| Greater Hyderabad (GHz) | Karimnagar, Adilabad, Nizamabad | 45 depots |
| Karimnagar (KRMR) | Warangal Rural, Khammam, Mahabubnagar | 22 depots |
Inter-state routes reach Andhra Pradesh, Karnataka, Maharashtra, Chhattisgarh, and Goa. The Hyderabad to Bengaluru route sees over 2,800 trips a month. This boosts regional trade. Cargo vehicles carry medical supplies and retail goods on these routes.
- Hyderabad’s MGBS and Jubilee Bus Stations: Central hubs with dedicated cargo storage and real-time tracking systems.
- Karimnagar and Warangal Hubs: Strategic points for last-mile delivery in northern Telangana.
- Rural Depots: 25 divisions ensure 99 depots act as local distribution nodes, supporting farmers and small businesses.
TSRTC’s network is always improving. It has introduced tgsrtc electric “E-Garuda” buses and 1,951 vehicles with GPS tracking. This shows a focus on tech-driven logistics. With 6 million daily passengers and cargo, the network is efficient and reliable.
Advantages of Choosing TSRTC Logistics
TSRTC Logistics is a trusted name for businesses and individuals in Telangana. They have tsrtc’s vast network of over 3,200 routes and a fleet of 9,500 buses. This ensures reliable delivery even in the most remote areas. Their tgsrtc logistics services focus on safety, with strict cargo handling and real-time tracking.
- On-Time, Every Time: Deliveries arrive as promised, pilferage-free and stress-free.
- Cost-Effective Solutions: Competitive pricing without hidden fees, making logistics affordable for small and large businesses alike.
- Crises Tested: During the pandemic, TSRTC transported essential supplies via 3,278 special trips, proving their reliability under pressure.
- Community Impact: A state-owned enterprise reinvesting in local infrastructure and job creation.
TSRTC’s tgsrtc logistics team has decades of experience and innovation. Their fleet includes electric buses like the e-Garuda (325km range). They plan to expand from 10 to 50 units soon. This shows their commitment to green technology and sustainability.
“Every consignment is handled with care by our skilled workforce.”
TSRTC Logistics offers flexibility for all types of deliveries. They serve 82.5 lakh passengers daily and process 24,000 TAYL tickets. Choose tsrtc for a partner that balances tradition with progress, delivering value today and paving the way for tomorrow’s logistics challenges.
Technology and Innovation at TSRTC
TSRTC Logistics is leading the way in public transport with the latest technology. The tgsrtc Gamyam app lets users track buses in real time. It’s available in Telugu and English, showing driver info, routes, and stops.
QR-based UPI payments make transactions easy at key stations in Hyderabad and Secunderabad. This makes paying for services simple and quick.
- Gamyam App Features: Real-time tracking, multilingual support, staff details
- QR UPI Integration: Available at key hubs like Mahatma Gandhi and Jubilee Bus Stations
- Autonomous Tech: iRASTE project partners with Intel and IIIT-Hyderabad
TSRTC is also focusing on safety and efficiency. The iRASTE project is starting with 14 buses and plans to grow to 200. These buses have special sensors and cameras for safety.
TSRTC is also working with INAI, launched in 2020, to solve local tech problems. This shows their commitment to innovation.
| Technology Initiative | Key Features | Partners |
|---|---|---|
| Gamyam App | Live tracking, multilingual interface | TGSRTC |
| iRASTE | Autonomous tech testing, 200+ buses planned | Intel, IIIT-H |
| CIS Project | Centralized finance, procurement, and maintenance systems | TSRTC ERP |
The CIS project’s ERP system was set up in just 10 months. It helps manage finance and maintenance. With over 9,000 buses and 50,000 employees, TSRTC Logistics covers 3.5 million kilometers daily.
Future plans include API integrations for business clients and more digital services. This will keep tsrtc logistics at the forefront of the industry.
Customer Success Stories
TSRTC Logistics has changed how businesses and institutions work in Telangana. Real stories show how their services connect communities and industries.
Small Business Partnerships
Local entrepreneurs get affordable transport options:
- Artisans in Nalgonda district send handcrafted items to urban stores, tripling their sales reach.
- Farmer cooperatives in Warangal use scheduled pickups to supply vegetables to 25+ cities weekly.
- Retail chains in Hyderabad restock 50+ outlets efficiently through TSRTC’s flexible pickup schedules.
Corporate Logistics Solutions
Businesses save money and grow with TSRTC’s solutions:
- Automobile parts suppliers cut delivery times by 30% using optimized routes.
- Ayurvedic product manufacturers expanded to 5 new states via inter-state transport services.
- Construction companies transport heavy machinery safely across 800+ projects annually.
Public Sector Collaborations
During the pandemic, TGSRTC Logistics ensured critical supplies reached vulnerable areas:
- Pharmaceuticals and oxygen cylinders were delivered to 150+ hospitals in 2020-2021.
- Exam materials for 1.2 million students were transported securely during lockdowns.
Repurposed cargo vehicles, converted from retired buses, now handle 40% of government-to-school supplies. This includes textbooks and stationery. These vehicles also support agricultural initiatives, moving farm produce to 12 government markets monthly.
Connect With TSRTC Logistics Today
TSRTC Logistics makes shipping easy with dependable solutions. For cargo bookings, call 040-27684444 or email businesshead@tsrtc.telangana.gov.in. The 24/7 customer service team is ready to help at 040-69440000 or 040-23450033.
Visit tsrtc.telangana.gov.in to book online, track shipments, or find nearby counters. Reach regional offices in Hyderabad (+91-8374499915), Secunderabad (+91-9959900808), and other cities for more help. Franchise inquiries can explore TSRTC’s official site for partnership details.
Physical visits to Bus Bhavan, Mushirabad, Hyderabad, provide direct assistance for bulk shipments or special requests. TSRTC Logistics ensures every step—from quotation to delivery—is hassle-free. Use their website to compare rates, view agent locations, or access tracking updates.
Great service by Matt and Zac of TMAAT! Professional, quick, friendly and extra careful. What more could you want. The movers of choice!
Had a simple job… print some sheets of paper, 3-hole punch them, and put them in a binder. They did not have the job complete when they say they would. Didn’t have it complete at the “come back later” time. When it was done, it was done incorrectly. Next time, I’m printing everything myself…
We called at 8:30 one morning desperate to find some help unloading a POD. Few Moves had 2 guys there 30 minutes later. It was 95 degrees and we had intermittent thunder showers. These guys unloaded 2 storage units and a POD in less than 6 hours. They had the best attitude and really worked hard. The price was very reasonable for the work performed. Hiring these guys was the best decision we made in the whole moving process.
Good morning,
I would like information on the C106 ITALSE delivery.
Wish correct information about deliveries was reflected in tracking.
Update: 7/ 9/ 22: Again, I really wish TSRTC Logistics would STOP putting INCORRECT, UNTRUE information in tracking! It makes it IMPOSSIBLE to file claims against the Post Office because it looks like the CUSTOMER is at fault EVERY SINGLE TIME! Today one of my packages was delivered and one was not! Tracking information on the one not delivered said package not delivered because front door and/or driveway was not accessible. They don’t even pull in my driveway! Mailbox is on the street! And if my front door wasn’t accessible, I couldn’t come and go! It’s absolutely ridiculous ! Claims are denied because of this outright lying! And nothing can be done about it!!!