Enter Size Order Tracking number in below online tracker form to Check your Live Courier, Parcel, Package, Shipping status and Get Estimated delivery date details online.
Size Customer Support Section:-
Phone Number: 0870 218 5946
Contact Email: customer.service@size.co.uk
Operating Office Address: Hollinsbrook Way Pilsworth, Bury Gtr. Manchester BL9 8RR,
UK
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I dropped off and paid for shipment of a legal document that had to be in Germany asap, then returned to work, where I found out from the customer that changes needed to be made. I called UPS and stopped the package from leaving. Then, with numerous urgent requests at work, I managed to get the document finished by 6:25. I looked up UPS’ hours and found they close at 6:30, so, while running out the door, I called at exactly 6:26 to request that they hold their doors open for me for a couple of minutes. A young man with an uh, ya, uh… hm sort of voice and attitude told me, we close at 6:30. I said I knew, and could he hold the door for me… I need to send a package and it’s urgent. ya. I don’t know what to tell you. I have plans tonight.
He had plans. He couldn’t work 3 minutes over to get a package out for a customer that had already paid for the service. He had plans.
The manager the next morning agreed to refund the cost. He didn’t really have a choice. This isn’t a compliment. I complained about the unprofessionalism of this store’s apparent policy to close shop not one minute after 6:30, and the unprofessional got plans tonight commentary from a likely underpaid, bored, couldn’t-care-less person who didn’t have the politeness to tell me it was company policy and he had no choice. The manager’s response was to tell me it was unprofessional of me to call the employee a spoiled little [so-and-so]. He’s right. It was unprofessional. And I apologized to no avail. He insisted it was a two sided situation, as if I was to share the blame. I’ll take full credit for choosing never to go to UPS again. FedEx got the work done just fine, and they stay open till late. I don’t know when the customer is always right adage was lost, but UPS no longer has me as a customer.
Update: They did not refund the cost. One week before this incident I had sent another urgent package to Germany through UPS. Since it didn’t arrive by UPS’s guaranteed date , they offered me a full refund. When I went in for the package above, instead of refunding me for parcel one, and charging me for parcel two, they refunded me the difference in price between parcel two and parcel one. — Long story short: I was promised full refund of two shipments, and because of UPS’s failed competence, am still out $60.58.
I am livid I have had two packages/lost stolen from this device they are horrible. Never leave your package with them I’m sure employees steal there. How in the world do two packages get stolen and they have no idea of anything. I would rather use ups or fed ex and know my package will be there on time. By the way this is the only usps I have ever had issues with. Oh and their employees are super super rude. Zero stars for horrible service
2nd time in a month package showed delivered but was not. Last time it showed up two days later, today-well we’ll see. This is out of the Temple, Tx and was received at 7:41 and dispatched at 7:42 so because it was a
guaranteed 2 day shipment from Amazon, the center is trying to cover its
ass by showing it delivered…..Bad business folks-better to own up!!