Royal Freight Tracking

3 thoughts on “Royal Freight Tracking”

1. Staci Grand October 19, 2024Reply

   HE GUYS THANKS FOR THE MOVE. EVERYTHING WENT JUST AS PLANNED. YOU TOO ALOT OF STRESS OF OFF ME. IVE MOVED PLENTY OF TIMES WITH OTHER COMPANY’S AND YOU GUYS REALLY DID A 5 STAR JOB. VERY IMPRESSED AND PLEASED WITH THE PROMPT SERVICE ON SUCH A SHORT NOTICE ……..

2. Chris Sleightholme November 25, 2024Reply

   Transauto Logistics is unqualified, unaccountable and unprofessional. They were contracted by AutoGo (who was contracted by Paxton, who was hired my my company to manage our move) to move our Corolla from Alexandria, VA to San Diego, CA. When we brought the car to be loaded, the driver demanded $200 cash, reportedly for the 2 boarding bag sized suitcases in the trunk. He reduced the demanded tip/backsheesh to $100, and pointed at each of the other cars on the load saying “$100, $200, $200.). As it seemed he was refusing to load the car as we stood there in the rain he climbed in his cab and ignored us, only yelling $100 out his window), we called AutoGo (who had said we could put suitcases in the car) twice before it seemingly was resolved. And we gave the driver a $50 “tip” worried about our car. Well, it arrived damaged. Martin at TransAuto called when I sent in a video of the side view mirror whose housing seemed ripped off (screws were shredded) causing the mirror casing to shake. Martin asked if we had seen how the car was loaded and then he concluded that because it was on top of the cab facing backwards, the pressure of the wind at high speed going across the country against the mirrors, the position on the truck had caused this. Apparently the driver had not folded back the mirrors (as we have seen on every single auto hauling truck since). We assume their driver did this deliberately since we had refused his demand for more cash. Martin then proceeded to say they had no liability because “it is the nature of the beast” and that he could not blame the driver! Crazily, when I said “you are admitting the manner in which the car was loaded caused the damage, but not accepting responsibility”, he replied that if we had explicitly asked it be loaded properly it would be different (the customer is supposed to know more than the company whose business it is to haul cars). Interestingly he also said the driver should not have opened the trunk and that AutoGo knows to tell customers cars need to be empty (hard to understand how they had not effectively communicated this to AutoGo). Zero accountability, corrupt drivers and they do not know how to safely load and haul cars.

3. Milleidis Berrata January 4, 2025Reply

   One of your drivers signed for my Amazon package a very large 5 ft long package on April 28th and it still has not been delivered to my house…