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Parcel Pro Inc Customer Service Department :-
Phone Support number : 888.683.2300
Email Address: customerservice@parcelpro.com
Parcel Pro is available in USA, UK, Hong Kong, New York, Miami, Torrance Ca, Downtown, Blue Nile, etc…
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I’ve been here many times. This is not a first come first serve or appointment facility. They take loads based on product priorities, connections with Mexican drivers and USDA inspections.
If I could give them a ZERO I would. This is the second high priced item I had that they “claimed” they delivered and did not. I have cameras all around my home and no package was ever delivered. Not to mention the time stamp doesn’t add up. It says sorted at the facility and then delivered to my home within two minutes- that’s impossible. In addition to that they are suppose to provide images of the delivered item, which of course they did not. I wish companies would STOP using laser ship and just stick with UPS. This companies steals packages and doesn’t deliver.
Went to pickup cargo, found out that I had to pay storage costs, then found out that the cargo isn’t there, not arriving for another 3 days. 2 hours wasted
Man, these guys can GO. Mike and Mario were super quick, focused, and just never stopped! Despite how stressful moving is (especially when you don’t have a truck), they were really personable and we enjoyed having them help us get into our new home!
Terrible customer service.
I went to this location and requested help to print something from my iPhone. I asked for help and the girl sent me to the printer machine. I told her that I was in a hurry and never used that before if she could help me. She ignored me and Worse she helped another customer that came after
Me , even when I said I was late.
After all I realized there were 2 people there sitting. NO ONE CAME TO HELP. Lazy people, and who hired them I have no words. Probably they are underpaid to be so rude and helpless.
Very efficient and careful movers. They showed up and went straight to work, and finished quicker than I had anticipated. Will definitely be using them for future moves.