Enter Newstar Tracking number in online tracker tool located below to track and trace your Container, Cargo, Shipping line and Get Real time delivery status information immediately.
Newstar Agencies Sdn Bhd Customer Support :-
Phone Support number : 03-3361 5888
Email Address: logs@new-star.com.my
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Horrible service. I had a $300 package being delivered today, and around 1:35PM I receive a notification stating that no one was home?
How can I not be home if I work from home?
So I tried calling and of course they tell me the same thing, and that I can have them send in a request to see if the driver could turn around if they had time to do so, or if not, I’d have to go and pick it up between 6pm-8:30pm.
Like why do I have to pick up my item, when it was them that screwed up. Unless the driver was being a lazy ass, and said, I wasn’t home… Cause there wasn’t even a door tag. No nothing. Just an email notification. I work in my living room so I’m more than sure I would have heard the door bell or someone knocking.
Terrible service but sucks because I couldn’t choose who I wanted to deliver my package.. Cause UPS, is my first option 24:7.
FedEx sucks!
The packer was prompt and pack things properly. We had quite a few pictures which when we unpacked them everything made the move without scratches or breakage. The movers handled the move efficiently and within the time limit.
I don’t write reviews, but when I do it’s because it’s something extremely fantastic or extremely miserable. That being said this post office is the worst I have ever been to. I stood in line for over an hour to pick up a package. As I’m watching the people in front of me, one of which picked up a mailbox key, no one is asked for identification. But sure as **** once I get up there and hand her my slip she’s asking for my ID, which I did not have because my whole purse was stolen a week and a half before. So needless to say I stood in line for that long for nothing. I think they need to state the fact that you may need your ID when picking up a package on the pink slip they leave in your mailbox and I also think if they are going to ask for ID then they need to ask that from everyone and not just cherry pick people out. Then that lady tells me that rescheduling delivery is just one click away when in fact I had already tried rescheduling online and it kept telling me the addresses did match when I know my address and it is the same one on the pink slip but it keeps telling me no that is the whole reason I went to the post office to begin with.
Just a ridiculous situation all the way around. I hope I never have to go back to that place ever again!!
Driver literally had the gate down and then said uh I can’t get this off of here I need a forklift, left, never came back, I call, get hung-up on, seriously