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New Caledonia Post Customer Support :-
Telephone Number: 1000
FAX Number: + 687 27 00 37
Email: No details
Head Office Address: Customer Service Department Opt Bp 40001 98865 Noumea Cedex New Caledonia
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Hello. I sent gift box from Japan by ship on 22th May. but Recipient has not got it yet. would you mind to research it?
I have had repeated problems at this store that I don’t have at any other location. They seem like they are looking for ways or reasons they cant ship your package. The staff is argumentative and unprofessional. The owner is actually the worst. He actually threw a package at me I should have had him arrested for assault. Instead of finding ways they can help you they find ways to not help you. Why on earth would they ever argue with a customer or tell them they cant ship their package. And heaven forbid if you should question their way of doing things that apparently is abusive. And its happened more than once. Instead of just offering to add a piece of cardboard or tape they will just say they cant ship it. They have very poor customer service skills. More like customer no service. Maybe they are bored and need some confrontation for entertainment.
It seems they are more interested in being right and making you do it their way instead of trying to make sure your package gets sent and you have a good experience. Save yourself the aggravation and go to another location. I left this location still with my package and went to another location and had no problem. So apparently the problem is theirs
Made 3 black and white Do it yourself copies of my driver’s license and two Utility bills the charge on my bank statement was $10 used to be you can make copies for $.10..
Book a load with a lady Sadaf zakir she took my all information sent me email many times about driver info and Eta but she didn’t sent me rate confirmation, after 1 hour she sent me email that load is not ready Beware of then it’s happened 2nd time with me
The staff working here shows no respect to customers. The store also closes sometime during lunch time (I guess it depends on the time they go for lunch). If you don’t want to enter the place that makes you feel you own the staff hundreds of dollars, go to another UPS store to save your time and mood.