Enter Mach 1 Global Tracking number in online tracker tool located below to track and trace your Freight, Cargo, Shipment and Get Real time delivery status information immediately.
How to Check Mach 1 Global Services inc Delivery Status
Step 1: Please enter your Mach 1 Global Services inc tracking number in the form above and click the tracking button. You can enter multiple shipment numbers separated by commas.
Step 2: On the next page, you will get information such as current package location, source, destination, dispatch & delivery dates, or any delay information.
Step 3: In case online tracking is not working, you can also get status updates by contacting Mach 1 Global Services inc Customer Care. Find details below.
Phone Support number : (800) 553-7774
Email Address: info@mach1global.com
Headquarters Location : 1530 West Broadway Road, Tempe, Arizona 85282
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Rude and unknowledgeable employees
I had pre-paid shipping labels supplied by my employer and a linked account so I could mail paperwork at no cost to me. Being unfamiliar with this process, I explain my situation to a front desk person just to be sure and left my return address blank so I don’t potentially do it wrong. (Easy enough to fill it out later, right?) His response was that they cannot charge accounts (and noted the return address was blank) and I would have to pay out of pocket, despite the fact that the label was pre-filled out and the account number clearly supplied. I explain that it doesn’t make sense to have a section to put an account number, but not be able to charge that account. He insisted that they could not and I would have to pay out of pocket. The cost of shipping was negligible to me, so I pulled out my wallet before the supervisor, who could probably overhear the conversation, came up and asked what was going on. I explained the situation and he immediately scanned the label and said I’m all set, just need to fill out the return address. (Easy enough) The blank return address was seemingly unfathomable to the other employee.
A couple months later, I had to mail some more paperwork. I had another pre-made label. Not trying to repeat the scenario, I asked the front desk people (2 girls this time) what I need to have it shipped and charged to the account (again leaving the return address blank). They looked at the label and immediately said they don’t charge accounts at this location and to go to the UPS Hub in South San Francisco. I said I didn’t want to be that guy, but I was able to have it sent last time. She repeated that they don’t charge accounts and to go to SSF. Not wanting to argue, I went back to my car to look up the address of the SSF hub. I filled out the return address and went back in the confirm that I had to go to SSF. She looked at it again (with the return address filled out) and said that they could ship it.
I understand customer service jobs can be stressful dealing with people, but there was no attempt at professionalism or resolution beyond sending me away. They could have easily told me that filling out the return address was all I needed to do (which is understandable, my issue was not wanting to fill anything out incorrectly), but they were adamant I could not charge an account at that location. Zero stars if I could…
These guys will pack your item for you. You just bring it in and they do the rest. It’s very convenient. They’re always fast. It costs a few more dollars than the post office but it’s nice.
Great service. Moved my stuff very quickly and efficiently. Disassembled at the old house and re-assembled in the new house. No issues.
The owner is rude, rude rude! All I asked was to wait outside until they were ready to help me, and the owner started yelling and insulting me. They keep their doors completely closed up, and I’m not comfortable waiting in doors at this time. I live just up the street from this location, but will now drive to other Encinitas, UPS store locations. Don’t waste your time here.