Enter Koovs Order Tracking number in web tracker form (Scroll Below to See) to Check your Parcel, Shipment, Package, Courier status and Get Estimated delivery date info online.
Koovs Order Customer Support Section:-
Phone Number: 0124-6770000
Contact Email: care@m-eretail.com
Support Timing: 10am – 7pm (Mon – Sat)
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One of the worst people to deal with, extremely rude unprofessional and unethical.
Never send any quote before booking a delivery. And then a shocked customer is held ransom to make the payment or face more charges for keeping the shipment… on top of that giving threats to customer.
I was very unhappy with the personnel in this Post Office when seeking to purchase East Caribbean dollars. In summary: the man told me on the phone that he had this currency in stock, but actually he did not have any when I immediately tried to purchase them in person.
Instead, I took the US dollars he was offering as I could also use these. He did not inform me that the exchange rate was different to that displayed on the Post Office website, or what the exchange rate was at all and it was not displayed in the shop. He did not count out the dollars for me to check with him before purchase.
When I checked the currency afterwards I found that I had been given about 35 US dollars less than expected. I telephoned and complained, but was met with indifference. In my opinion this was poor customer service and not up to a professional standard.
I made a complaint to the Customer Service Team at Post Office Ltd so they could investigate, and they compensated me with a £30 sterling refund, about the equivalent of the 35 US dollars I did not receive. I shall never ever use this Post Office branch again.
Better than I expected. people r nice and will work over time to get u the package. They close at 8:00pm on weekdays, weekend closes.