JEGS Order Tracking

11 thoughts on “JEGS Order Tracking”

1. Larrell April 17, 2020Reply

   I never got my tracking number

2. douglas allinger July 7, 2020Reply

   I can’t locate a tracking number for my order or if it has been issued a number or approximate ship date is expected.
   Please advise,
   Doug Allinger

3. Arthur Hackney January 17, 2022Reply

   Can u email my tracking #

4. Billy Moore February 21, 2022Reply

   Don’t have tracking number

5. Rodney wilson March 16, 2022Reply

   Hello , I don’t have my tracking number. Also I see a cam ordered. But no engine

6. Steve Reyes April 29, 2022Reply

   Can you email my tracking number.

7. Andrew Penfold May 3, 2024Reply

   Excellent movers! They were extremely hard-working and never stopped during our entire move. Also extremely friendly! Highly recommend!

8. Jade Stephens June 3, 2024Reply

   I went in there today to report the key for the over sized items didn’t work and that the key was bent. The person helping me was polite but her co-worker who jumped in huffing and puffing as if it was my fault. Very childish and condescending. Next time I’ll let the key snap off im the lock. On a side note I still don’t have my parcel.

9. Incy N July 28, 2024Reply

   Wouldn’t give up my parcel despite three photo ids (one with address) SMS confirming I could collect. Email confirming I could collect and confirmation on the app. Nope need the red card even though the emails etc say you don’t if you have the emails. Not impressed as I took a quite the detour from work to swing by. Could have gone via home.

10. Kathy A. Gambrell August 4, 2024Reply

    Vera,
    Unfortunately, I have very little positive to say about my experience with Kent – except to say that some of my possessions survived the process. It was a extremely stressful experience with 2 delays in times both with different stories. The first time was 6pm the night before with “we are stuck on the Sunshine Coast and won’t have tjme to come back for 7:30-9:30. Can we come later. We agreed on 11am. I got a call at 11:20am we will be late maybe 12pm sorry and then minimal communication upon arrival.
    Upon arrival, both men said there was not very much stuff and Iaughed at me. I explained I was a single mum and had recently left my partner due to domestic and family violence and actually had to move to Brisbane with nothing from Sydney. I know I don’t have much, and it isn’t valuable stuff. But this is everything I have been able to collect from the very small amount of disposable income I have as part of my Centrelink allowances each fortnight. So everything I had was brand new within the last month or two, and to have it treated so poorly, with half of my crockery and all but one of my cups and mugs being broken is very disheartening and makes me concerned about your company’s ethics, and how they feel about and treat poor and vulnerable people. I don’t appreciate me, my son and my meagre possessions being treated like we’re a joke and not worth anything, even when we are paying for what I was assured was a quality service, so I will never be using your company again. We were clearly an inconvenience, and they wanted to get through the job as quickly as possible without thinking about the impact their carelessness might have on me and my son.
    Due to everything being new and it being my stuff that I have worked hard for and only have so little I’m now in a position where by my son and I will have to share a cup and work with 2 plates until I can afford to purchase more from the $10 a fortnight of disposable income I have, this will come at the expense of me being able to buy myself and my son other things we need – like clothes as my son grows.
    It seems pretty clear that the damage is the result of the disregard of your employees. I took great care in wrapping my crockery as we only had 4 of everything. I purchased bubble wrap and paper and ensured everything was packed to ensure it would not break. This indicates to me that my things were treated carelessly, and that either the box containing the crockey was dropped or that my possessions weren’t secured in the truck.
    I know in the scheme of a big company like yourself I’m only a little person with a small move but to me this is our livelihood and the items we had broken we’re all we had. So I’m really disappointed as I cannot afford to replace them. I have attached photos. The dining chairs are all scratched in the same manor I can take individual photos shall you require. I don’t expect anything fancy, but I would appreciate you considering making a donation to a domestic violence charity or providing a gift card for me to be able to at least buy a cheap dinner set from Kmart to replace everything that was broken. Or at least a reassurance that this isn’t how your company feels that people fleeing domestic violence should be treated.
    I really hope that this is an anomaly, and doesn’t reflect the values of your company.

11. Tabitha Cooke September 15, 2024Reply

    Everytime a parcel is delivered, it is left in between the door and gate with no notification given. Doesn’t matter if someone is home, they will not bother to knock or ring the bell at all. Furthermore, the item is always left in plain sight for everyone to see. What is wrong with this company?