Enter JB Hi-Fi Order Tracking number in below online tracker form to Check your Live Courier, Parcel, Package, Shipping status and Get Estimated delivery date details online.
JB Hi-Fi Group Pty Ltd Customer Support Section:-
Phone Number: (03) 8530 7333
Contact Email: socialmediasupport@jbhifi.com.au
Mailing or Letter Support Address: PO Box 561 Chadstone Centre VIC 3148 Australia
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AVL is responsive BEFORE your items are picked up and moved. Once they pick up your items, it becomes hijack season with them and the communication decreases dramatically. They WILL hold your items hostage until you pay any overage they are charging you (that was never quoted) and will NOT unload your items until you pay them IN FULL.
Once you complain about the incorrect charges, they claim they’ll review phone calls, etc. I took a very long time to receive a return phone call nor could I get in contact with ANYONE (extensions were given via email and on quote) I spoke with. I would call and they would send my calls to voicemail or didn’t return phone calls.
I received what appeared to be a fair quote based on the weight of my items, initially. I DO NOT believe my items weigh what they quoted me. They will overcharge and add ANYTHING they can to make extra money.
They promised me that there wouldn’t be any subcontractors and their own movers would be moving me. NOT TRUE. The subcontracted movers called a couple of hours away from the destination, wanting to deliver items at 5 PM in the evening! When I told them the storage facility wasn’t available/closed at 530 PM, they charged me an overnight charge!
DO NOT USE THIS COMPANY!!! RUN, don’t walk. DO NOT believe their initial quotes because they WILL add other items.
Joshua’s team helped us disassemble, move and reassemble a murphy bed or fold down bed which was an arduous task to say the least! And Thanks for a great attitude on a hot day.