ICTSI Container Tracking | Track and Trace

2 thoughts on “ICTSI Container Tracking | Track and Trace”

1. Constantino C. Idava Jr II April 4, 2022Reply

   I’m just verifying the status of the empty container that was sent.

   BL # shaolmnl22tif375
   Container # : FFAU1758301

2. Jayne Goodall October 1, 2024Reply

   DO NOT use them! They are the WORST moving company out there. The pick up drivers were MIA the day of pickup the home office couldn’t even find them they showed up 3 1/2 hours later and the lead told me he had just gotten up. During the 5 1/2 hours they were there all the lead did was complain about EVERYTHING. Every trip to the truck he took a smoke break. The other guy with the lead asked me to give him the tip and not the lead since he was the only one working since the leads was always either smoking or on the phone. This was a 2 hour job at the max since we barely had items. The heaviest items were washed and dryer. A few days after the picked up took place the guys that were going to make the deliver called me to schedule the delivery, that is when I find out that I still owed $1600 at time of delivery. However the quote provided to me was $1300 and I had already paid close to $700 between deposit and another amount I gave the pick up guys. The home office states that I had a L shape desk that was not originally in the quote and the were charging me $900 for it because of the weight. This desk cost me $99 at IKEA and I use to pick up this desk on my own with no issues. The home office looked into my issue and noticed the driver put that my items weight more than they really did and adjusted my invoice. However at the end of the day I still paid $300 for the desk to be moved. They also noticed the driver charged me for some packing items that I had packed myself and not them. Be aware they charge for EVERYTHING but do not tell you about it during the quote process. They had to wrap and secure my dresser mirror which they charge $30 for that I knew and agreed to. However later they charged me for the tape, wrapping plastic and the blankets they used separately. Well what is the $30 for then since you are charging me for the materials separately??? The delivery guys were fine, even though they DO NOT work for Condor as the sales lady told me Everyone that comes in contact with your items is a Condor employee we do NOT use third parties. I brought this up to the home office and they stated that they are their contractors so that means they are employees of theirs. As a VP of HR I felt the need to educate them on the difference of a 1099 and a W2 employee. Last but not least my headboard never made it to the truck according to the delivery guys. My dresser and footboard are damaged. I put in the claim and was told it could take up to 90 days so in the mean time my mattress is on the floor. I have asked home office if they have found my headboard at the warehouse and the answer is NO. I told them about having my mattress on the floor and their suggestion was that I could get a metal frame since they are not that expensive. The deductible on the claim are RIDICULOUS $500 which means I will come out of pocket for the mistake of hiring them no matter what. Do your self a favor do not hire them, they will be one of the best quotes you receive but you will pay a lot more at the end with all of the hidden fees and the damages. It is best to pay a little more to another company and not have to go through this headache that I have and endure.