Enter Hactl Cargo Tracking number in online tracker tool located below to track and trace your Air Freight, Cargo, Shipment and Get Real time delivery status information immediately.
Hactl Hong Kong Air Cargo Terminals Limited Customer Support :-
Phone Support number : +852 2753 1010
Email Address: business@hactl.com
Headquarters Address: SuperTerminal 1, 9 Chun Wan Road, Hong Kong International Airport, Hong Kong
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Ordered a piece of equipment for my wood working shop, that was shipped UPS freight and I had to be home to recieve. I was contacted on a Tuesday that the order would be arriving on that Friday between 10-3. I took off work and waited all day, no delivery or call. On Saturday I called the main UPS 1-800 #, who put me thru to UPS frieght (after 25 min on hold). They said the item was actually still in transit , but close by and that appointments are made based on a general arrival assumption!! They made a new appointment for that Monday 10-3. Again, I took off work, with no delivery or call made! I called again the next day and they said still in transit, sorry…wait for a call from the local UPS freight to reschedule. It is now 3 more days with no merchandise or call. I am calling the company I bought from today and cancelling my order. They can keep it! And from now on I will make sure anything I order will not be shipped UPS freight or I won’t be buying it!!
They fail to pick up our garbage every other week. Give the same excuse every time….
Oh they ran into a problem is what i am told
EDIT:::
yesterday they day that there was a problem 145 ft from my pick up location. Today( still not picked ip and its 3pm) they tell me that there was a computer problem. My question is, how many times are they going to give an excuse?
Edit: 6:24… STILL NOT PICKED UP!