FXFE Freight Tracking

For you, future mover, the key take aways are that A1A Movers will misrepresent their capabilities & what their quotes mean, scam & extort you – preying on your need to have furniture picked up/ moved, and then avoid your calls and ignore your messages so they never have to speak to you again in hopes that you’ll give up. If you want a stress free move where you’re not getting scammed out of your money – do not even consider A1A Movers.
My move with A1A Movers LLC has been nothing but headache. In speaking initially with Ron D., a salesman from the CA branch, I was told that my move would be 1 price for my studio apt ( estimated 300 cu.ft),which included: moving, truck, fuel, long walk, shuttle, and elevator fees. My thorough accounting of furniture was also reviewed in person by another company, estimating the same allotted space, so I was confident that this quote would be upheld. Supposedly, there even was one of A1A’s trucks already making a trip in the direction of my move that promised delivery on 2/12 (with a 2/9 pick up).
However, when the movers came and carried out my belongings to the truck, Gal, the head mover, told me he ‘eyed it’ and that I would be way over my allotted space. All without attempting to load in my furniture to see how much space was actually needed and without taking legitimate measurements to support this new price. He ‘eyed’ that my furniture would need 530 cubic feet for my move – note: there were no appliances or couch in this move. This added an additional $1,000 to my move. He ignored my dispute of the ‘needed’ cubic feet and told. me that I needed to pay this new amount, else they wouldn’t take my furniture. Due to needing to embark for my new home the next morning and that my move day was on a Sunday, I would not have been able to find movers on such short notice that would also be able to hit my delivery date. He continued to say that he would go with me to the bank to get the cash that was needed.
y this point, all faith that I had in A1A Movers was gone. I would call to speak with someone, but it would be rare that I was able to speak to anyone. When I would catch them, they would tell me they would look into it and give me a call, but never did. I would leave voice messages that were never returned.
Realizing that A1A Movers was bidding their time so my move would happen without them resolving my issues, I wanted to be prepared for when I might be able to catch someone on the phone (a Customer Service Rep or Supervisor Frankie). So I researched each piece of furniture and box dimensions online to calculate the actual cubic space of my move. From the dimensions I found online, I was estimating 250 cubic feet. Not the 530 cubic feet the movers picking up my furniture provided.
After 5 days (2/14), I finally was given a call back by Frankie. We discussed my findings. I asked him to prove how the movers’ estimate was accurate and even shared my calculations for each piece of the move with him to review. In closing the call, I asked that he/ A1A Movers make it right by amending the amount due – considering my move ‘paid in full,’ as I had paid the quoted amount for my 300 cubic feet of furniture (and then some).
Later that day (2 days after the promised delivery date), my furniture was delivered by sub-contractors. Not the A1A team that I was promised. Unfortunately, in order to get my furniture, I was forced to pay the full amount based on the 530 cubic feet.
Today is 2/20. I have attempted calling customer service reps, Frankie, and Ron to try get an update on the review/ what is being done, but none of my calls are answered, nor returned. I will continue to try and get a hold of them and would appreciate someone from the company contacting me to get this resolved amicably.

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Yany Z October 15, 2024 Reply

For you, future mover, the key take aways are that A1A Movers will misrepresent their capabilities & what their quotes mean, scam & extort you – preying on your need to have furniture picked up/ moved, and then avoid your calls and ignore your messages so they never have to speak to you again in hopes that you’ll give up. If you want a stress free move where you’re not getting scammed out of your money – do not even consider A1A Movers.
My move with A1A Movers LLC has been nothing but headache. In speaking initially with Ron D., a salesman from the CA branch, I was told that my move would be 1 price for my studio apt ( estimated 300 cu.ft),which included: moving, truck, fuel, long walk, shuttle, and elevator fees. My thorough accounting of furniture was also reviewed in person by another company, estimating the same allotted space, so I was confident that this quote would be upheld. Supposedly, there even was one of A1A’s trucks already making a trip in the direction of my move that promised delivery on 2/12 (with a 2/9 pick up).
However, when the movers came and carried out my belongings to the truck, Gal, the head mover, told me he ‘eyed it’ and that I would be way over my allotted space. All without attempting to load in my furniture to see how much space was actually needed and without taking legitimate measurements to support this new price. He ‘eyed’ that my furniture would need 530 cubic feet for my move – note: there were no appliances or couch in this move. This added an additional $1,000 to my move. He ignored my dispute of the ‘needed’ cubic feet and told. me that I needed to pay this new amount, else they wouldn’t take my furniture. Due to needing to embark for my new home the next morning and that my move day was on a Sunday, I would not have been able to find movers on such short notice that would also be able to hit my delivery date. He continued to say that he would go with me to the bank to get the cash that was needed.
y this point, all faith that I had in A1A Movers was gone. I would call to speak with someone, but it would be rare that I was able to speak to anyone. When I would catch them, they would tell me they would look into it and give me a call, but never did. I would leave voice messages that were never returned.
Realizing that A1A Movers was bidding their time so my move would happen without them resolving my issues, I wanted to be prepared for when I might be able to catch someone on the phone (a Customer Service Rep or Supervisor Frankie). So I researched each piece of furniture and box dimensions online to calculate the actual cubic space of my move. From the dimensions I found online, I was estimating 250 cubic feet. Not the 530 cubic feet the movers picking up my furniture provided.
After 5 days (2/14), I finally was given a call back by Frankie. We discussed my findings. I asked him to prove how the movers’ estimate was accurate and even shared my calculations for each piece of the move with him to review. In closing the call, I asked that he/ A1A Movers make it right by amending the amount due – considering my move ‘paid in full,’ as I had paid the quoted amount for my 300 cubic feet of furniture (and then some).
Later that day (2 days after the promised delivery date), my furniture was delivered by sub-contractors. Not the A1A team that I was promised. Unfortunately, in order to get my furniture, I was forced to pay the full amount based on the 530 cubic feet.
Today is 2/20. I have attempted calling customer service reps, Frankie, and Ron to try get an update on the review/ what is being done, but none of my calls are answered, nor returned. I will continue to try and get a hold of them and would appreciate someone from the company contacting me to get this resolved amicably.

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One thought on “FXFE Freight Tracking”

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