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Epic Freight Solutions Llc Customer Support :-
Telephone Number: 818.464.3742
FAX Number: No details
Email: support@epicfs.com
Head Office Address: 15901 Hawthorne Blvd, Lawndale, CA 90260
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If you want to drive a truck for free, this is the place for you. If you don’t like being paid on time, or not getting paid what you are owed, also the company for you. I was in the shop a lot, the trailers are in desperate need for work, I had to get all new brake chambers and tires, just on one trailer!
To top it off, when I called in to talk about my pay, the dispatcher tried interrupting me and saying that we all have the same problems, how does him getting paid hourly, match me getting paid by the mile?
The orientation itself wasn’t bad, though they told me, that my seven years in the military didn’t matter, that I didn’t know what I was talking about.
So, in conclusion, this company needs a lot of work to say they actually care about the driver.
Customer service has been awesome ea. Time I visited. One of the young ladies called me to come back & pick up parcel, after waiting on the driver. She says good your ph# was on the pckg. Thanks again!!!!
I rent a private mailbox with them. It’s nice to know that my mail and packages are safe from ‘porch pirates’. The staff is are always super friendly and helpful when I come in to pick up my mail. Keep up the great work : )
Customer Service was exceptional. John was very transparent, helpful and informative. He walked me through the entire process. His first email was very welcoming and detailed, outlining all the steps I needed to take so there were no surprises. Jessica, the phone operator was also very warm and helpful. Everything flowed smoothly as he assured. Overall it was an excellent experience!