Enter Ecoparcel Tracking number in online tracker tool located below to track and trace your Courier, Package, Shipping and Get Live delivery status information immediately.
How to Check Ecoparcel Delivery Status
Step 1: Please enter your Ecoparcel tracking number in the form above and click the tracking button. You can enter multiple shipment numbers separated by commas.
Step 2: On the next page, you will get information such as current package location, source, destination, dispatch & delivery dates, or any delay information.
Step 3: In case online tracking is not working, you can also get status updates by contacting Ecoparcel Customer Care. Find details below.
Hotline Phone Number: No details
E-mail Address: customerservice@ecoparcel.eu
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I wanted to comment that here in Valencia it seems that the company that is in charge of collecting packages is SEUR and it is the company with the worst collection and delivery service and that has the most complaints.
I spend two whole days without moving waiting for the collection and I call them several times to ask and they always tell me that they have already told the driver. I will not be able to make a claim until Monday. I will request a refund of the amount paid and if you only work here with the collaboration of SEUR I will no longer hire any another shipment. Cheers
Ecoparcel sends emails and text messages you can’t reply to asking for money to clear a package that should already be cleared and then when you call, the all too familiar automated voice says no one is available and they hang up.
Broke a leg on dresser, scratched wood floor when moving bed, not careful with furniture at all, no blankets before put on dolly. Ecoparcel helper was more professional than boss man. Save your money and furniture, find someone else.
Absolutely shocking customer service at Ecoparcel! They seem to enjoy refusing to give parcels over when you come with a collection ticket. My partner was home with the kids and I went to the sorting office to get missed deliveries for both of us. I’ve done this plenty of times before without an issue, but this time the lady decided as I did not have ID for my partner I wasn’t entitled to collect her parcel. I explained that she was at home breastfeeding our newborn, and she took great pleasure in telling me I would have to go home to get her ID. I pointed out that both parcels had the same address, and that if I had answered the door they would have given them to me anyway, and that this made no sense as I was able to claim my own parcel.
I have been having the best experience with Ecoparcel! Not only are their meal preps high quality and taste amazing, but they are so accommodating with requests and changes. Thank you to Henry, Charlene and the delivery team for accommodating our last minute requests and bringing our meals early today!