Asiana Airlines Air Cargo Tracking

3 thoughts on “Asiana Airlines Air Cargo Tracking”

1. Rattana Taluengsat November 26, 2020Reply

   Could you please help check for me my order delivery it come with Asiana now where it is?
   HM294224284

2. ana May 27, 2022Reply

   please could you help me about my cargo arrival to LAX.

3. Amanda House June 13, 2024Reply

   Edit: Good customer service is not losing the package.
   Every step of this refund process has required me to call the store and UPS and push for movement on this. I feel like I work there.
   It’s been made clear I’m not from Canada, it’s 2022 just charge it back to the card. This whole process should take at most a few days, it’s been over two months we’ve asked multiple times to have this money sent to us in some modern way because we do not live in Canada.
   We lost almost $800 worth of clothing, because we chose to use your service.
   You’re saying ‘shame on you’ to the customer and protecting the employees which cause the issue.
   I’ve never written a review before in my entire life but I felt I needed to with this situation.
   We don’t even care about the money at this point, I would pay money to not have to deal with these people anymore, we just don’t want other people to fall for this.
   —-
   We sent a package through this store which was Versace and Patagonia clothing for our kids. We used a prepaid package which was slightly overweight (the weight of a single sheet of paper).
   We were asked to give a random amount of money to the clerk to cover the cost of the extra weight (about $12) which just felt strange because it’s random and I wonder where the remainder of that money went.
   Our package tracking history shows that it was scanned by a driver but never made it to the shipment facility. Which means if the driver scan was even real only two people handled our package before it was lost, the clerk and the driver.
   Once we checked on our package we were told to start an investigation for a lost package. The investigation was closed and we were told to try to get a refund.
   We contacted UPS directly and discovered the investigation was closed because the store was not communicating with the people doing the investigation and it was closed for lack of communication, there was no investigation.
   We contacted the store back and they claimed that the investigation was closed because nothing was found not because they weren’t communicating with the investigators.
   We are told we won’t get our full refund because we didn’t get insurance. It’s just the equivalent of turning down insurance at the apple store and then having the clerk take your new phone and smash it in the store after you bought it and then blames you for not having insurance. Our package never made it to a shipment center.
   This entire process has taken over two months and still isn’t resolved.
   I will never use UPS again.